Immigrant Visas
Contact the Immigrant Visa Unit
The best way to reach us is by dialing our Visa Information Center. Persons in the Dominican Republic must purchase a personal identification number (PIN) at any Banco Popular branch (either the equivalent of US$5.25 in Dominican pesos for five minutes, or the equivalent of US$16.00 in Dominican pesos for 15 minutes). The PIN will become active 24 hours after you purchase it. Then call 1-809-200-3232. Persons in the United States must call 1-877-804-5402, and the call will be charged to their credit card (Visa or MasterCard). The charge when calling from the United States is approximately US$8.00 per call, regardless of the duration of the call. The Center is staffed with operators Monday through Friday (including most American and Dominican holidays) from 7:00 a.m. to 6:00 p.m. local time.
You may obtain general, recorded information free of charge by dialing 1-809-221-2171. Normal long distance charges apply when calling from outside the Santo Domingo area.
If you wish to write to us, please read our mailing instructions. Keep in mind that we are unable to respond to letters requesting case status. To learn the status of your case, please contact our Visa Information Center, following the steps in the previous paragraph.
In order to increase both security and efficiency, the Immigrant Visa Unit no longer has the drop box applicants used to deposit letters and other documents. Unless you have a scheduled appointment or an open appointment, you must use the Dominican mail system (INPOSDOM), the United States Postal Service or a private delivery service to send documents to the Immigrant Visa Unit.
To send us documents from the Dominican Republic, you must use INPOSDOM. The mailing address if you use INPOSDOM is:
Embajada de los Estados Unidos de América
César Nicolás Penson 85A esq. Leopoldo Navarro
Apartado Postal 11302
Santo Domingo, República Dominicana
To send us documents from the United States, you must use either the United States Postal Service or a private delivery service (e.g., FedEx, DHL or UPS). The mailing address if you use the United States Postal Service is:
IV
Unit 3470, Box 531
APO AA 34041-0531
The mailing address if you use a private delivery service is:
Embassy of the United States of America
César Nicolás Penson 85A esq. Leopoldo Navarro
Santo Domingo, Dominican Republic