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Citizen Services

U.S. Consular Agency Puerto Plata

Address: Villanueva Street at the corner of Juan Bosch (formerly John F. Kennedy Ave.). Abraxa Bookstore Bldg., 2nd. Floor, Puerto Plata
Phone Number:  (809) 586-8017, (809) 586-4204, (809) 586-8023; Fax (809) 586-8015.  Phone calls are only answered between the hours of 2:00 p.m. – 5:00 p.m., Mon-Fri.
Email:  PuertoPlataConsularAgency@state.gov

The U.S. Consular Agency in Puerto Plata provides all U.S. Citizen Services with the exception of adults 18 and over applying for their first passport, to American Citizens residing in or visiting the northern Dominican Republic, including the cities of Santiago, Sosua, Cabarete, Las Terrenas, Samana and any of the cities along the North Coast.  These services include emergency assistance, notarials; applications for U.S. passports and Consular Reports of Birth Abroad.  If you would like to make an appointment at the Puerto Plata Consular Agency, please email PuertoPlataConsularAgency@state.gov.  If you experience technical difficulties or do not have access to Internet, you may make your appointment by calling (809) 586-4204 between the hours of 2:00 p.m. – 5:00 p.m. Mon-Fri..

Services:

The U.S. Consular Agency in Puerto Plata is open to the public Monday through Friday, from 8:00 am to 1:00 pm, and from 2:00 pm to 5:00 pm except for U.S. and Dominican holidays. Morning hours are dedicated for passport and other in-person services to the public, therefore phone calls for information are only answered between the hours of 2:00 p.m. – 5:00 p.m. Mon-Fri.  For after-hours emergencies, please call the Duty Officer at the U.S. Consular Section in Santo Domingo, at (809) 567-7775, dial zero (0) and request to speak to the Duty Officer.