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Citizen Services

The Consular Agency will not be opened on Thursday, April 17, 2014. We will resume our regular work schedule on Monday, April 21, 2014.

Consular Agency Bavaro/Punta Cana

Address: Palma Real Shopping Village, Business Center, Second Floor, Suite 1, Bávaro, La Altagracia
Phone Number:  (809) 552-8990

The U.S. Consular Agency in Bávaro/Punta Cana provides all U.S. Citizen Services with the exception of Federal Benefits services and applications for adults 18 and over applying for their first passport, to American Citizens residing in or visiting the eastern Dominican Republic, including the cities of Higüey, El Seibo, Hato Mayor, and La Romana.  These services include emergency assistance, notarials; applications for U.S. passports and Consular Reports of Birth Abroad.  If you would like to make an appointment at the Punta Cana Consular Agency, please email  If you experience technical difficulties or do not have access to Internet, you may make your appointment by calling (809) 552-8990.


The U.S. Consular Agency in Bávaro/Punta Cana is open to the public Monday through Friday, from 8:30am to 12:30pm, and from 2:00pm to 5:00pm except for U.S. and Dominican holidays. For after-hours emergencies, please call the Duty Officer at the U.S. Consular Section in Santo Domingo, at (809) 221-2171, dial zero (0) and request to speak to the Duty Officer.