Contact the ACS Unit
If you have an emergency involving the death, arrest or hospitalization of an American citizen, or a missing American citizen, please call 809-221-2171. When the prompts ask you to enter the extension, enter 0 and tell the operator you have an emergency. For general information you may e-mail us at acssantodom@state.gov.
If you wish to write to us, please follow our mailing instructions:
To send documents to the American Citizens Services Unit, you must use the Dominican mail system (INPOSDOM), the United States Postal Service or a private delivery service.
To send us documents from the Dominican Republic, you must use INPOSDOM. The mailing address if you use INPOSDOM is:
Embajada de los Estados Unidos de América
César Nicolás Penson esq. Leopoldo Navarro
Apartado Postal 11302
Santo Domingo, República Dominicana
To send us documents from the United States, you must use either the United States Postal Service or a private delivery service (e.g., FedEx, DHL or UPS). The mailing address if you use the United States Postal Service is:
ACS
Unit 5542
APO AA 34041-5542
The mailing address if you use a private delivery service is:
Embassy of the United States of America
César Nicolás Penson esq. Leopoldo Navarro
Santo Domingo, Dominican Republic